Customer Service

Customer Service

Customer Service

Contact Us

Please call us, or send an email, for any reason. We will do our absolute best to help you find whatever you're searching for and to help you get the most from our website. You can contact us directly by email, via our online form, or by phone.

Support Type Hours Contact Type
Email Support 7 Days a Week, Anytime Email: cs@katemadison.com
Phone Support Sunday-Saturday: 8am-7pm Phone: 800-931-5283

If you're contacting us after normal business hours, please still email or call us as we are always available to respond to you whether it is late in the day or the weekend. We respond to every inquiry as quickly as we can, so please do leave a message or send us an email!

Have a Question?

Send us a question using this form below and we'll be happy to answer any question you might have on our furniture, our order process, or anything you need to know.